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Returns Policy

We stand behind our products and their quality but we will accept returns under the following conditions:

  • The item is not as described
  • Shipping error
  • There is a manufacturing issue

In order to request a refund please contact us within 7 days of your order being delivered to inform us of your issue. The item must be in original, new condition, and in its original packaging in order to be returned.

If your request is accepted you will have 30 days to return the item. Customers are responsible for return shipping. Once we receive the item and inspect it we will process the return within 7 business days. You will be notified via email once the returned merchandise is received and if a refund has been approved.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 

10-B P. Garcia st. AFPOVAI Village Phase 6, Fort Bonifacio Taguig City 1630.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to:

10-B P. Garcia st. AFPOVAI Village Phase 6, Fort Bonifacio Taguig City 1630.

You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Feel free to contact us at with questions.